Note:Candidates with Video Profiles would be given preference while shortlisting, so kindly record and save your video interviews properly.
We are recruiting Customer support/client services Agents (issue solving skills, lead calling, customer support & service, chat support) with fluent written and excellent English language skills. The calls
will be to & from the Middle East and the candidate should be able to understand different accents.
Have a clear understanding of the services offered by the company along with policies and procedures. (training will be provided)
Answer and calling in a professional manner to provide information about products and services, take/ cancel bookings, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process bookings, forms and applications.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special requests to designated departments for
Coordinating with vendors
Solving customer problems
Coordinating with operations team
Fixed Salary Possible commission & bonuses Annual Leaves
Fluent in written and Speaking English
Customer-friendly attitude with a problem-solving mindset
Proficient with MS Office particularly MS Excel (Spreadsheet)
Possess Knowledge of Call Centre Operations
Be flexible to work in all shifts
Excellent communication skills
PK - Pakistan
- Job Location
- Salary Range
20,000 - 24,999
- Years of Experience
1 year-3 years
- Minimum Qualification
- Specific Degree Title
Marketing / Brand
- Job Category
Marketing / Brand
- Job Shift
- Positions Available
- Age Requirement
18 - 23 Years
- Gender Requirement