Call Center Agents / CSR / TSR / Customer Support 1814 views

eZhire - Karachi


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Job Description:

We are recruiting Customer support/client services Agents (issue solving skills, lead calling, customer support & service, chat support) with fluent written and excellent English language skills. The calls will be to & from the Middle East and the candidate should be able to understand different accents. Have a clear understanding of the services offered by the company along with policies and procedures. (training will be provided) Answer and calling in a professional manner to provide information about products and services, take/ cancel bookings, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process bookings, forms and applications. Follow up to ensure that appropriate actions were taken on customers’ requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Calling Leads Coordinating with vendors Solving customer problems Coordinating with operations team    


Fixed Salary Possible commission & bonuses Annual Leaves Fluent in written and Speaking  English Customer-friendly attitude with a problem-solving mindset Proficient with MS Office particularly MS Excel (Spreadsheet) Possess Knowledge of Call Centre Operations Be flexible to work in all shifts Excellent communication skills

More Information

  • Country PK - Pakistan
  • Job Location Karachi
  • Salary Range 20,000 - 24,999
  • Years of Experience 1 year-3 years
  • Minimum Qualification Intermediate
  • Specific Degree Title Marketing / Brand
  • Job Category Marketing / Brand
  • Job Shift Rotating Shift
  • Positions Available 4
  • Age Requirement 18 - 23 Years
  • Gender Requirement Male
  • This job has expired!
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eZhire offers an efficient, convenient and elegant way to rent a car for everyone and at any time. We at eZhire, value time and like to create new ways of getting around in style. The ease of renting out a car should be the same as calling for a cab and that’s exactly what we do for you – in just 3 taps, our user-friendly App allows you to get the car of your choice delivered to you and rent it out for as many days required, without any incessant procedures or paperwork. Eradicating the conventional ways of renting a car, eZhire brings convenience to you at its finest. In just 3 taps, we can have your car delivered to you with the entire rental handled within the app on your smartphone. We strongly believe in improving your experiences each day where nobody has to struggle with taking out time for family vacations, business trips or anything that actually matters. Renting has never been this easy, with eZhire.
  • Industry IT / Software & Games / Internet
  • Company Address 14th floor ,Dot Zero , Dilkusha forum
  • No of Employees 1 - 50
  • Operating Since 01/07/2016
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